Meet Our Team
Jalene Berger
Agency OwnerTo Email Jalene Please Click Here
I’ve been managing everyday risks, protection, and retirement, for families in the Rio Rancho/Albuquerque area for 40 years. I grew up in Coldwater Michigan. I am a very proud graduate of The University of Michigan. I have the ability to make a difference in a family’s daily life and financial future. I really enjoy preparing gourmet meals and pairing them with fine wines. When I’m not working, I’m in the kitchen or working out to burn off my calorie intake! When I am not in the kitchen, I love to read motivational books. I feel so passionately about the amazing benefits that can be provided by having the knowledge of being properly protected now and in the future, that I conduct a monthly workshop regarding insurance and financial matters, with the victims of domestic abuse at Haven House.
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Tracie Montane
Licensed Sales ProducerTo Email Tracie Please Click Here
I’m originally from Gainesville, Florida, and attended the University of Florida… GO GATORS! I enjoy live music and the beautiful mountains New Mexico provides. I have been a sales producer for 25 years. Helping families manage their risks and offering them the best coverage possible is the most satisfying thing about my job. I love live music, the great outdoors, and watching my University of Florida Gators play football.
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Naomi Ockerman
Licensed Sales ProducerTo Email Naomi Please Click Here
Naomi Ockerman is a Licensed Sales Producer serving clients throughout New Mexico. With more than 19 years of insurance experience, she specializes in auto, home, life, and health insurance, helping individuals and families protect what matters most. Passionate about educating her clients, Naomi takes pride in helping them understand their coverage, identify potential gaps, and make confident insurance decisions. Known for her friendly, knowledgeable approach, she is committed to providing exceptional service and building lasting relationships with every client she serves.
Cheryl Ballantine
Licensed Sales ProducerTo Email Cheryl Please Click Here
Cheryl grew up in New England and brings over 13 years of insurance experience to the team—10 years working in agencies and 3 years handling claims. She is passionate about solving insurance problems and finds fulfillment when customers express their gratitude through calls or thank-you cards. Personally, Cheryl enjoys gardening and shopping for clothes. On weekends, she prefers being at home with her family. While she isn’t currently involved in volunteer work, she takes pride in the support and care she provides to customers every day.
Aldrian Alfonso
Licensed Sales ProducerTo Email Aldrian Please Click Here
My journey in insurance began with Farmers Insurance, where I gained valuable experience in helping clients secure their financial future and peace of mind. Born in the Philippines and raised in San Francisco, I’ve spent most of my life in Rio Rancho, New Mexico. What excites me most about my work is the ability to make a real difference in people’s lives through proper protection.
In my free time, I’m passionate about photography, which I’ve pursued since 2017. My wife and I also enjoy exploring antique stores for unique treasures to decorate our home. A longtime 49ers fan.
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Linda Ferguson
Director of First ImpressionsI have been living and working in the Rio Rancho area since 2017. I am new to the industry and have worked in hotel hospitality prior to this position, starting in 2024.
I am very excited to serve my clients with the best insurance coverage for their needs!
I love to read; Harry Potter is one of my favorites. I love watching movies too, especially Marvel movies like The Avengers!
On the weekends, you can usually find my husband and I spending time together. We enjoy walking around our Mariposa community.
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